Call us on 01304 271707 to get in touch!
Frequently asked questions
If only the top part of the radiator is cold, there may be air trapped inside. Bleed the radiator to release the air.
Read more about bleeding a radiator.
Regular servicing helps identify and fix potential issues before they become major problems. It also maintains energy efficiency, reducing energy bills. During a service, engineers check for gas leaks, carbon monoxide emissions, and other hazards to ensure safety. Additionally, annual servicing helps keep your boiler warranty valid, as most manufacturers require it.
If you notice any unusual noises, leaks, or drops in performance, you should schedule a service sooner.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
– Get fresh air immediately; ventilate area
– Turn off the gas emergency control valve (gas emergency shut off valve) at the meter.
– Extinguish all naked flames and don’t smoke.
– Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
– Contact the relevant National Gas Emergency service number for your area. (0800 111 999)
– If they identify an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe. (THATS US!)
– If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
– Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.
One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.
The most common symptoms include:
– Feeling lightheaded
– Nausea
– Dizziness
– Headaches
If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline. (0800 111 999)
Gas Safe is the only official gas registration body for gas business and engineers. It is a legal requirement that anyone working on Gas, including Installation, Maintenance and Servicing, to be registered with the Gas Safe Register. This is to ensure that anyone working on gas services within your home is competent and will work safely. Each Gas Safe Engineer is issued with a license to confirm that they have received the correct training and passed assessment through a recognized route of training. Always ask to see a copy of this license before allowing anyone to work and any of your Gas Appliances or Gas Pipe Work.
Email info@jpsplumbingandheating.co.uk to find out more!
Client testimonials
Highly recommend this company very efficient, prompt and trustworthy.
Anita Gibbs
We used Jordan to service our Worcester Bosch boiler. He was very thorough, even inspecting the flue in the loft.
Martin Prestage
Boiler service
Thank you very much Jordan. Jordan was quick to reply and book an appointment. The boiler service was rapidly done and very reasonably priced. I would highly recommend Jordan to do any gas or plumbing related job.
sooweller, Deal
Excellent, reliable service for my hopeless boiler. I would highly recommend.
Jan Dunn
Combe boiler
Really nice gentleman turned up on time and sorted out the problems really quickly we will definitely be using him again and for our yearly service
maxx_35, Canterbury
F75 on combi-boiler –
Jordan kept me up to date with arrival time, was very understanding when someone else in the house had to initially greet him. Explained the issues clearly and answered any other questions that we had. Friendly and polite – will be contatcing him again next time the boiler decides to break!
dominique34916, Ramsgate
Fantastic, responsive communication and prompt action when I had no hot water for three days! Jordan came round at a time to accommodate my working day, identified the issue and was able to replace the faulty part there and then. Excellent service, honest and trustworthy and good value too. Could not recommend more! I would definitely use again. 👍
Ray Bryce
Gas fire disconnect
All good. A clean and tidy job, reasonably priced! Polite and courteous.
andrew_hfo
Jordan is reliable and does a high quality service. He is also very trustworthy.
Kaleigh Parsons
Jordan has some tricky pipework rerouting and replaced 5 rads for me: he’s done a good job, very happy with his work.
Vladimir Ivic





