Call us on 01304 271707 to get in touch!
Frequently asked questions
If only the top part of the radiator is cold, there may be air trapped inside. Bleed the radiator to release the air.
Read more about bleeding a radiator.
Regular servicing helps identify and fix potential issues before they become major problems. It also maintains energy efficiency, reducing energy bills. During a service, engineers check for gas leaks, carbon monoxide emissions, and other hazards to ensure safety. Additionally, annual servicing helps keep your boiler warranty valid, as most manufacturers require it.
If you notice any unusual noises, leaks, or drops in performance, you should schedule a service sooner.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
– Get fresh air immediately; ventilate area
– Turn off the gas emergency control valve (gas emergency shut off valve) at the meter.
– Extinguish all naked flames and don’t smoke.
– Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
– Contact the relevant National Gas Emergency service number for your area. (0800 111 999)
– If they identify an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe. (THATS US!)
– If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
– Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.
One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.
The most common symptoms include:
– Feeling lightheaded
– Nausea
– Dizziness
– Headaches
If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline. (0800 111 999)
Gas Safe is the only official gas registration body for gas business and engineers. It is a legal requirement that anyone working on Gas, including Installation, Maintenance and Servicing, to be registered with the Gas Safe Register. This is to ensure that anyone working on gas services within your home is competent and will work safely. Each Gas Safe Engineer is issued with a license to confirm that they have received the correct training and passed assessment through a recognized route of training. Always ask to see a copy of this license before allowing anyone to work and any of your Gas Appliances or Gas Pipe Work.
Email info@jpsplumbingandheating.co.uk to find out more!
Client testimonials
Jordan did a great job fixing our leak
Sean Smith
Jordan also completed Tado Smart thermostat installation and gas certificate safety check. Jordan is responsive and communicates well. Trustworthy. Also came back promptly to amend tap when it loosened. All good.
Sarah H
Willing to look at job with no hesitation,arrived as stated,neat and tidy. Phoned in the morning,came and checked problem, went to get parts required,fitted parts. Very polite ,explained parts needed,very helpful and friendly.Would recommend instantly. Let down byour usual gas engineer, will book for Boiler service in the summer months. Many thanks for a job well done.
AlanE-146
One of the best plumbers in Thanet, very reliable, fair priced, and just and all round genuine nice guy will always go out his way to make sure your happy couldn’t of done more for me great work, massive well done.
Dean
F75 on combi-boiler –
Jordan kept me up to date with arrival time, was very understanding when someone else in the house had to initially greet him. Explained the issues clearly and answered any other questions that we had. Friendly and polite – will be contatcing him again next time the boiler decides to break!
dominique34916, Ramsgate
Highly recommend this company very efficient, prompt and trustworthy.
Anita Gibbs
Quick and efficient service. Turned up on time and fixed our leak.
Kate Coulter
A real problem totally resolved. Jordan responded to our urgent request, arrived on time, assessed the problem and set about a resolution. It became a greater challenge as the job progressed but Jordan remained focused on resolving the issue for us. He was totally professional, stayed until the job was completed to our full satisfaction. I recommend him with the full belief that he will continue to offer excellent service, so much so that we are contacting him to carry-out some now non-urgent work for us.
Michael Ashley
Jordan came to service my boiler. Absolute delight to welcome into my home. Works extremely hard and very reliable, clean and tidy. Would 100% recommend and will always use him. Thanks for the great service Jordan!
Robin Flack
We used Jordan to service our Worcester Bosch boiler. He was very thorough, even inspecting the flue in the loft.
Martin Prestage