Call us on 01304 729907 to get in touch!
Frequently asked questions
If only the top part of the radiator is cold, there may be air trapped inside. Bleed the radiator to release the air.
Read more about bleeding a radiator.
Regular servicing helps identify and fix potential issues before they become major problems. It also helps maintain energy efficiency, which can reduce your energy bills. During a professional boiler service, a qualified engineer will check for gas leaks, carbon monoxide emissions, and other safety risks to ensure your boiler is operating safely and correctly.
Annual servicing can also help keep your boiler warranty valid, as most manufacturers require a yearly service. If you notice any unusual noises, leaks, or a drop in performance, it’s best to arrange a service sooner with JPS plumbers in Deal.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
– Get fresh air immediately; ventilate area
– Turn off the gas emergency control valve (gas emergency shut off valve) at the meter.
– Extinguish all naked flames and don’t smoke.
– Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
– Contact the relevant National Gas Emergency service number for your area. (0800 111 999)
– If they identify an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe. (THATS US!)
– If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
– Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.
One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.
The most common symptoms include:
– Feeling lightheaded
– Nausea
– Dizziness
– Headaches
If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline. (0800 111 999)
Gas Safe is the only official gas registration body for gas business and engineers. It is a legal requirement that anyone working on Gas, including Installation, Maintenance and Servicing, to be registered with the Gas Safe Register. This is to ensure that anyone working on gas services within your home is competent and will work safely. Each Gas Safe Engineer is issued with a license to confirm that they have received the correct training and passed assessment through a recognized route of training. Always ask to see a copy of this license before allowing anyone to work and any of your Gas Appliances or Gas Pipe Work.
Email info@jpsplumbingandheating.co.uk to find out more!
Client testimonials
F75 on combi-boiler –
Jordan kept me up to date with arrival time, was very understanding when someone else in the house had to initially greet him. Explained the issues clearly and answered any other questions that we had. Friendly and polite – will be contatcing him again next time the boiler decides to break!
dominique34916, Ramsgate
Repair boiler
Jordan came really quickly and gave us a quote. He then fixed the boiler as soon as the part was available. He was very friendly and seems to have serviced and repaired our boiler fine. We now have hot water!
rebecca2004_38, Canterbury
Boiler service
Very pleased with Jordans work… very thorough and cost was very reasonable. Would happily recommend.
susan60813, Margate
Boiler leak
Jordan made contact soon after placing advert, he check the boiler and found it needed a new part. He ordered and fitted new part and serviced the boiler at our request. Very polite and tidy worker and good time keeper. Thanks Jordan
dick_83, Canterbury
Jordan did a great job fixing our leak
Sean Smith
Gas engineer required
Jordan was fantastic. I cannot thank him enough for his quick, efficient and affordable service. I will recommend him whole heartedly to anyone.
shevlin, Margate
Excellent, reliable service for my hopeless boiler. I would highly recommend.
Jan Dunn
Fantastic, responsive communication and prompt action when I had no hot water for three days! Jordan came round at a time to accommodate my working day, identified the issue and was able to replace the faulty part there and then. Excellent service, honest and trustworthy and good value too. Could not recommend more! I would definitely use again. 👍
Ray Bryce
Back boiler service
very pleased, with work he done. we booked him for other jobs which we was pleased with.
adrian75766, Ramsgate
Remove Gas Fireplace
Jordan was here when he said he would be, and completed the work that morning. He was great with advice; and when he encountered an issue with the gas meter outside the property, he stayed until SGN had arrived to ensure a resolution. Would definitely have Jordan back.
rob_jackson_46, Ramsgate




