Call us on 01304 729907 to get in touch!
Frequently asked questions
If only the top part of the radiator is cold, there may be air trapped inside. Bleed the radiator to release the air.
Read more about bleeding a radiator.
Regular servicing helps identify and fix potential issues before they become major problems. It also helps maintain energy efficiency, which can reduce your energy bills. During a professional boiler service, a qualified engineer will check for gas leaks, carbon monoxide emissions, and other safety risks to ensure your boiler is operating safely and correctly.
Annual servicing can also help keep your boiler warranty valid, as most manufacturers require a yearly service. If you notice any unusual noises, leaks, or a drop in performance, it’s best to arrange a service sooner with JPS plumbers in Deal.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
– Get fresh air immediately; ventilate area
– Turn off the gas emergency control valve (gas emergency shut off valve) at the meter.
– Extinguish all naked flames and don’t smoke.
– Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
– Contact the relevant National Gas Emergency service number for your area. (0800 111 999)
– If they identify an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe. (THATS US!)
– If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
– Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.
One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.
The most common symptoms include:
– Feeling lightheaded
– Nausea
– Dizziness
– Headaches
If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline. (0800 111 999)
Gas Safe is the only official gas registration body for gas business and engineers. It is a legal requirement that anyone working on Gas, including Installation, Maintenance and Servicing, to be registered with the Gas Safe Register. This is to ensure that anyone working on gas services within your home is competent and will work safely. Each Gas Safe Engineer is issued with a license to confirm that they have received the correct training and passed assessment through a recognized route of training. Always ask to see a copy of this license before allowing anyone to work and any of your Gas Appliances or Gas Pipe Work.
Email info@jpsplumbingandheating.co.uk to find out more!
Client testimonials
Fix water boiler
Prompt and Good communication, efficient and professional.
amr_61, Margate
Heating system installation
We are very happy with the boiler and central heating system that Jordan installed at our rental property, everything was done to a high standard and with great care. Thankyou Jordan for taking this job on and for getting everything done so professionally and in an acceptable time frame. Everything is working as it should be and all boiler and gas paperwork and certificates have been provided after the installation was completed. I would highly recommend Jordan for any plumbing/gas works.
gita12105, Dover
AAA+++ standard and service. Excellent, prompt efficient service. Work completed to a high standard. Installation of a sink, gas hob and washing machine. Will definitely be using JPS again. Highly recommend.
LouiseR-338
Boiler isn’t igniting
Posted the job, contacted by Jordan that night. 9am the next morning her was there and sorted the issue. My tenants were very happy with his service
jade97766, Whitstable
A real problem totally resolved. Jordan responded to our urgent request, arrived on time, assessed the problem and set about a resolution. It became a greater challenge as the job progressed but Jordan remained focused on resolving the issue for us. He was totally professional, stayed until the job was completed to our full satisfaction. I recommend him with the full belief that he will continue to offer excellent service, so much so that we are contacting him to carry-out some now non-urgent work for us.
Michael Ashley
Gas engineer required
Jordan was fantastic. I cannot thank him enough for his quick, efficient and affordable service. I will recommend him whole heartedly to anyone.
shevlin, Margate
Remove cold water storage tank
Absolutely excellent. Jordan did exactly what we’d asked for. Great work and really professional.
andrew10207, Deal
Combe boiler
Really nice gentleman turned up on time and sorted out the problems really quickly we will definitely be using him again and for our yearly service
maxx_35, Canterbury
Boiler service
Thank you very much Jordan. Jordan was quick to reply and book an appointment. The boiler service was rapidly done and very reasonably priced. I would highly recommend Jordan to do any gas or plumbing related job.
sooweller, Deal
Boiler service and repair- Jordan kept us informed every step of the way even when he was running late he contracted me. I would definitely recommend using Jordan for anyone looking for a plumber he was polite and courteous to us and our home. We will definitely be using Jordan for any future jobs and will be recommending him to friends and family. Thank you Jordan you were brilliant.
Carol




