Call us on 01304 729907 to get in touch!
Frequently asked questions
If only the top part of the radiator is cold, there may be air trapped inside. Bleed the radiator to release the air.
Read more about bleeding a radiator.
Regular servicing helps identify and fix potential issues before they become major problems. It also helps maintain energy efficiency, which can reduce your energy bills. During a professional boiler service, a qualified engineer will check for gas leaks, carbon monoxide emissions, and other safety risks to ensure your boiler is operating safely and correctly.
Annual servicing can also help keep your boiler warranty valid, as most manufacturers require a yearly service. If you notice any unusual noises, leaks, or a drop in performance, it’s best to arrange a service sooner with JPS plumbers in Deal.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
– Get fresh air immediately; ventilate area
– Turn off the gas emergency control valve (gas emergency shut off valve) at the meter.
– Extinguish all naked flames and don’t smoke.
– Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
– Contact the relevant National Gas Emergency service number for your area. (0800 111 999)
– If they identify an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe. (THATS US!)
– If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
– Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.
One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.
The most common symptoms include:
– Feeling lightheaded
– Nausea
– Dizziness
– Headaches
If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline. (0800 111 999)
Gas Safe is the only official gas registration body for gas business and engineers. It is a legal requirement that anyone working on Gas, including Installation, Maintenance and Servicing, to be registered with the Gas Safe Register. This is to ensure that anyone working on gas services within your home is competent and will work safely. Each Gas Safe Engineer is issued with a license to confirm that they have received the correct training and passed assessment through a recognized route of training. Always ask to see a copy of this license before allowing anyone to work and any of your Gas Appliances or Gas Pipe Work.
Email info@jpsplumbingandheating.co.uk to find out more!
Client testimonials
Combe boiler
Really nice gentleman turned up on time and sorted out the problems really quickly we will definitely be using him again and for our yearly service
maxx_35, Canterbury
Gas Hob – Connect To Gas Pipe
I would highly recommend Jordan! He managed to squeeze us in on short notice to repipe and fit our new gas hob – which we really appreciate! He done a great job (it looks very smart), and he was very clean and polite. I would definitely use his services again.
ryan50364, Canterbury
Jordan is reliable and does a high quality service. He is also very trustworthy.
Kaleigh Parsons
Jordan also completed Tado Smart thermostat installation and gas certificate safety check. Jordan is responsive and communicates well. Trustworthy. Also came back promptly to amend tap when it loosened. All good.
Sarah H
JPS are very reliable,friendly and always on time and do not over charge for jobs I would recommend them!!!!
Diane Tate
Excellent, reliable service for my hopeless boiler. I would highly recommend.
Jan Dunn
Boiler isn’t igniting
Posted the job, contacted by Jordan that night. 9am the next morning her was there and sorted the issue. My tenants were very happy with his service
jade97766, Whitstable
Jordan has some tricky pipework rerouting and replaced 5 rads for me: he’s done a good job, very happy with his work.
Vladimir Ivic
From first call to his Dad, then Jordan’s speedy reply and eventual repair i felt in good hands. I know the price was very fair & Jordan then stayed to check the linked appliances with me. he was very kind and smiley, and I felt safe, which is really important as I’m a single mum. will definitely use again
kylie cederblad
Remove Gas Fireplace
Jordan was here when he said he would be, and completed the work that morning. He was great with advice; and when he encountered an issue with the gas meter outside the property, he stayed until SGN had arrived to ensure a resolution. Would definitely have Jordan back.
rob_jackson_46, Ramsgate




