Call us on 01304 729907 to get in touch!
Frequently asked questions
If only the top part of the radiator is cold, there may be air trapped inside. Bleed the radiator to release the air.
Read more about bleeding a radiator.
Regular servicing helps identify and fix potential issues before they become major problems. It also helps maintain energy efficiency, which can reduce your energy bills. During a professional boiler service, a qualified engineer will check for gas leaks, carbon monoxide emissions, and other safety risks to ensure your boiler is operating safely and correctly.
Annual servicing can also help keep your boiler warranty valid, as most manufacturers require a yearly service. If you notice any unusual noises, leaks, or a drop in performance, it’s best to arrange a service sooner with JPS plumbers in Deal.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
– Get fresh air immediately; ventilate area
– Turn off the gas emergency control valve (gas emergency shut off valve) at the meter.
– Extinguish all naked flames and don’t smoke.
– Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
– Contact the relevant National Gas Emergency service number for your area. (0800 111 999)
– If they identify an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe. (THATS US!)
– If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
– Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.
One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.
The most common symptoms include:
– Feeling lightheaded
– Nausea
– Dizziness
– Headaches
If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline. (0800 111 999)
Gas Safe is the only official gas registration body for gas business and engineers. It is a legal requirement that anyone working on Gas, including Installation, Maintenance and Servicing, to be registered with the Gas Safe Register. This is to ensure that anyone working on gas services within your home is competent and will work safely. Each Gas Safe Engineer is issued with a license to confirm that they have received the correct training and passed assessment through a recognized route of training. Always ask to see a copy of this license before allowing anyone to work and any of your Gas Appliances or Gas Pipe Work.
Email info@jpsplumbingandheating.co.uk to find out more!
Client testimonials
Boiler leak
Jordan made contact soon after placing advert, he check the boiler and found it needed a new part. He ordered and fitted new part and serviced the boiler at our request. Very polite and tidy worker and good time keeper. Thanks Jordan
dick_83, Canterbury
Gas safety certificate
Very happy with work carried out,
andy4791, Ramsgate
Shut off gas fire
Super friendly & knowledgable chap to deal with – job done efficiently – very pleased – will hire Jordan for more jobs I need done
catherine_34, Folkestone
Heating engineer needed for Worcester Bosch service
Arrived on time and Jordan was extremely thorough. Will certainly use him again. He both serviced our Worcester Bosch boiler and repaired a leaking shower so we are a lot happier.!
martin_28os, Whitstable
Combe boiler
Really nice gentleman turned up on time and sorted out the problems really quickly we will definitely be using him again and for our yearly service
maxx_35, Canterbury
Jordan has some tricky pipework rerouting and replaced 5 rads for me: he’s done a good job, very happy with his work.
Vladimir Ivic
Had several radiators installed – very happy with the friendly and honest service. Would recommend to others.
Xavier Taylor
Combi boiler install
Jordan fitted a Worcester Bosch combi boiler, kept me updated at all points and was honest upfront and tidy Would highly recommend
jamierevell, Ashford, Kent
Cooker gas pipe needs slightly moving.
Very professional. Very happy with the work done. Would recommend to anyone.
simon54450_87, Ramsgate
A real problem totally resolved. Jordan responded to our urgent request, arrived on time, assessed the problem and set about a resolution. It became a greater challenge as the job progressed but Jordan remained focused on resolving the issue for us. He was totally professional, stayed until the job was completed to our full satisfaction. I recommend him with the full belief that he will continue to offer excellent service, so much so that we are contacting him to carry-out some now non-urgent work for us.
Michael Ashley




